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Refund Policy

Refund policy for AI PressDesk purchases processed by Microsoft Store.

AI PressDesk purchases made through this website are processed by Microsoft Store, our store platform. Refund requests are handled in accordance with Microsoft Store’s Refund Policy, Microsoft Store’s Buyer Terms, and applicable consumer protection laws.

Microsoft Store is responsible for payment processing, applicable sales tax, VAT or GST, invoices, payment-related buyer support, and refund processing for eligible transactions made through Microsoft Store.

1. store platform

Purchases made through AI PressDesk are processed by Microsoft Store, our store platform. Microsoft Store handles payment processing, applicable sales tax, VAT or GST, invoices, payment-related buyer support, and refund processing for eligible transactions.

2. How to request a refund

If you would like to request a refund for a Microsoft Store-processed purchase, please use the order support link provided in your Microsoft Store order confirmation email, or contact Microsoft Store buyer support through Microsoft Store’s official support channels.

You may also contact AI PressDesk support at [email protected]. If your request relates to a Microsoft Store-processed transaction, we may direct you to Microsoft Store or assist by reviewing the order details where appropriate.

3. Refund handling

Refund requests are handled in accordance with Microsoft Store’s Refund Policy, Microsoft Store’s Buyer Terms, and applicable consumer protection laws.

Submitting a refund request does not automatically guarantee that a refund will be issued. Refund requests are reviewed and processed in accordance with Microsoft Store’s policies and applicable law.

Where a refund is approved, Microsoft Store will process the refund to the original payment method where possible.

4. Subscriptions and cancellation

If you purchase a recurring subscription through Microsoft Store, cancellation and renewal management are handled through the Microsoft Store buyer portal or the relevant links provided in the Microsoft Store order or subscription confirmation email.

Cancelling a subscription stops future renewals according to Microsoft Store’s process and applicable terms. Refund requests remain subject to Microsoft Store’s Refund Policy, Microsoft Store’s Buyer Terms, and applicable consumer protection laws.

5. Payment and invoice support

For payment, invoice, tax, refund, or transaction-related questions, customers should refer to the information provided by Microsoft Store in the order confirmation email or contact Microsoft Store buyer support.

6. AI PressDesk support

For product access, account, package, or technical support questions related to AI PressDesk, please contact [email protected].

Company information

AI PressDesk is operated by MoreMor LLC.