We aim to process the minimum operational data needed to deliver app access and functionality.
This page describes the privacy approach for the AI PressDesk desktop app and documentation pages. It is written to explain what operational data is used, why it is used, and how users can contact support about privacy-related requests.
What we process
- Support or subscription data such as email address, Microsoft Store entitlement status, and support request details where applicable.
- Order and subscription data such as selected product, order number, activation status, balances, and related access history.
- Support request data such as messages, timestamps, and troubleshooting details you choose to send.
- Operational support data necessary to respond to user questions or service issues.
What we use it for
- Providing app functionality and subscription access where applicable.
- Checking Microsoft Store subscription status and maintaining access to Pro features.
- Responding to support, privacy, subscription, and app-related requests.
- Supporting normal operation, fraud prevention, and account recovery.
What we do not do
- We do not sell personal data.
- We do not share account or order data with unrelated third parties for advertising purposes.
- We do not treat newsroom text as a product for resale.
Service providers
Limited operational data may be processed by service providers strictly needed to run the platform, such as hosting, email delivery, payment handling, or app-store distribution where relevant. Those services are used to operate the product, not to sell your personal information.
Support and privacy requests
If you contact support, we may process the information you include in your message so we can respond to your request. Do not send unnecessary sensitive personal data in support messages.
Contact
For privacy questions, contact [email protected].